歡迎瀏覽Angolo Flowers 網上購物商店，本使用條款及細則適用於Angolo Flowers＜www.angoloflowers.com＞（「本網站」）之用戶。Angolo Flowers及本網站由 Angolo Limited（下稱「Angolo Flowers」，「本公司」，「我們」，「我們的」）所擁有及營運。當閣下瀏覽本公司網上購物商店時，代表您已接受並遵守有關條款及細則，閣下必須評估及承擔所有使用本網上購物商店中的內容及有關風險，而本公司保留相關條款及細則更改或變動之權利而不作另行通知。
使用本平台時，即表示同意確保妥善保存閣下之用戶名稱及密碼，及在該帳號中作出之一切活動和決定之責任。Angolo Flowers 對未能遵守此條款之使用者所造成之損失將不負任何責任。
特別地區 (東涌‧機場‧欣澳‧迪士尼) $200
指定派送時間 (指定派送時間內一小時內送達) 另加$200
本條款將按照中華人民共和國香港特別行政區(「香港」)法律詮釋及受香港法律所管轄。而本條款每個部分的應用僅限於該法律所允許的程度。若本條款內有任何部 分在任何司法管轄區被禁止或無法執行，只有被禁止或無法執行的部分在該司法管轄區宣告無效，但不會使本條款其餘部分無效或該部分在其他司法管轄區的有效 性、合法性或可執行性均不會受到影響。本公司保留權利，可按其絕對酌情權修改本條款及條件。如有任何爭議，本公司保留最終的決定權。本英文譯本僅供參考之 用，倘若中、英文本之文義有異，應以中文原文為準。
General terms and conditions
Welcome to Angolo Flowers online shop, these terms and conditions apply to users of the Angolo Flowers website at www.angoloflowers.com (the “Website”). Angolo Flowers and the Website are owned by Angolo Limited t/a Angolo Flowers (“Angolo Flowers”, “we”, “us”, “our”). By using the online shop, you agree that you have read these terms and conditions and accepted to be bound by them. You must evaluate and afford all contents and risks before using the online shop, Angolo Flowers reserves the right to make any modifications on terms and conditions without prior notice.
The website information is intended for readers’ reference only. Angolo Flowers does not guarantee the accuracy, completeness and timeliness of the information, and does not warrant the security or virus as a result of any access or interaction with this website, and accepts no liability for any loss or damage arising or in reliance of this website.
By using the online shop, it represents the users agree for keeping their account name and password appropriately, and afford the decisions and responsibilities by using the account. Angolo Flowers is irresponsible to any users do not observe and get loss by this term.
We own the trademarks, logos and service marks displayed on this website. These shall not be used without the written permission of us. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without prior written consent of us. All contents on our online shop, including but not limited to design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on this site, are the exclusive property of us and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of us and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Shopping Terms and Conditions
All goods and services are in Hong Kong dollars.
We will not be liable or provide any form of compensation for your direct or indirect risks, losses and damages arising out of your use of this website. You are solely responsible for the risks.
All orders are subject to final confirmation depending on the availability of the goods. If the goods or services ordered are out of stock, we reserve the right to cancel the order at any time and refund all or part of the deposit paid, but will not be liable for any direct or indirect losses due to the shortage of stocks.
We reserve the right to accept or reject an order for any reason, even if you received an email, phone call or other form of confirmation, it does not imply acceptance of the order; we reserve the right to cancel the order at any time.
The supply of flowers, goods or materials will be affected by the season or some uncontrollable factors, resulting in a shortage of supplies of flowers, goods or materials. All product images are for reference, the goods are subject to the actual product. We may replace out-of-stock products with flowers, goods or materials of equal or higher value without prior notice. We reserve the right to make the final decision on the use of materials, goods or materials. If you do not accept the replacement of any flowers, goods or materials, please indicate in the Order Notes during check out. In the event of out of stock, the transaction will be treated as out of stock cancellation order processing.
The price of flowers, goods or materials may fluctuate due to supply, season and holiday, and the price may differ from that displayed on the website. During the peak season, prices may change significantly. In the event of the above, we will try our best to contact you in order to reach a consensus. We reserve the right to cancel the order at any time. In case of out of stock, the transaction will be treated as out of stock cancellation order processing. We will not be liable or provide any form of compensation for any direct or indirect damages resulting from changes in the price of the goods.
Please carefully check all the contents of the order. If there is any loss due to the wrong content of the order (including but not limited to the variety of flowers, materials, color, delivery address and date), we will not assume any responsibility or provide any form of compensation.
By purchasing goods and services on this website, you agree to pay for each product and service in the order, including any surcharges and shipping charges incurred as a result of the purchase. There shall be no refund.
All orders processed via the Internet, telephone or email must be paid in full by bank, fast, WeChat or Alipay (all payments 48 hours prior to the scheduled order), otherwise we will cancel the order.
All offers and discounts cannot be used in conjunction with other promotional discounts, events or offers, and cannot be redeemed for cash. We reserve the right to change or cancel all discounts and offers without prior notice. We have the final decision on any promotion and offers.
If you need to change or cancel your order, please contact us 48 hours before the delivery time and we will arrange a refund. We will not accept changes or cancel orders within 48 hours of delivery time, it will not be refunded or replaced. Some orders are not possible to cancel, modify and refund. Please confirm before payment, we reserve the right to reject the change, cancellation and replacement of the order.
Please confirm the condition of the goods at the time goods are received. All goods will not be returned after delivery.
Delivery time may be delayed due to factors such as weather and traffic. We will make arrangements according to the situation. If the Hong Kong Observatory issues warnings of gale or storm signal No. 8 or above, red or black rainstorm warning, flooding or landslip, we may suspend or delay delivery without further notice. Customers can contact the customer service department to inquire about the arrangement. After the warning signal is cancelled, the delivery will be rescheduled and resumed. If the goods cannot be delivered at the specified time due to the above factors, the company will not assume any responsibility or provide any form of compensation.
If the consignee requests the goods to be delivered at place such as the company reception or the building management office, etc., we will treat the delivery as completed. We will not assume any responsibility or provide any form of compensation for goods not signed by the consignee.
We do not accept requests from buyers or consignees to temporarily change the address, delivery time or re-delivery. If the recipient cannot be contacted within the specified delivery time, the recipient rejects the product, or the recipient’s information is incorrect or incomplete (including the recipient address, name and contact number, delivery date specified on the Internet, etc.) The company does not make refunds, we have the right to handle all goods.
For delivery addresses of some large enterprises, hospitals and universities, the goods must be delivered to the reception desk in order to make arrange to deliver to the recipient. In this event, we will do our best but not guarantee that the goods will be delivered directly to the recipient. If the above situation occurs, we will treat the delivery as completed. We will not assume any responsibility or provide any form of compensation for goods not signed by the consignee.
Our delivery time is from Monday to Saturday from 09:00 to 18:00, and free shipping is available for order over $1200. There will be an additional shipping charges if order is under $1200. Customers can also choose to pick up at Tsim Sha Tsui or Fortress Hill Station. If you have any enquiries, please contact our customer service department.
The shipping charges are as follows:
Hong Kong Island, Kowloon and the New Territories $100
Special Area (Tung Chung, Airport, Sunny Bay, Disney) $200
Specify delivery time (delivered within one hour of the specified delivery time) +$200
There is no delivery service for outlying islands and certain remote or unreachable entrances to the gates.
If the lift is not directly accessible, additional shipping charges may apply. Please contact our Customer Service Department for enquiry.
If you choose the quick delivery service, you will not be liable for any damage or loss caused by the goods in transit or provide any form of compensation.
Angolo Flowers is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Angolo Flowers will endeavor to notify customer of the delay and its expected duration. If so prevented for longer than a reasonable time, we may elect to cancel the order without liability to the buyer.
These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People’s Republic of China and Angolo Flowers agree to submit to the exclusive jurisdiction of the Hong Kong courts. Angolo Flowers may revise these terms and conditions at any time without prior notice. If any dispute arises, Angolo Flowers determination shall be final. Where these terms and conditions are available in English, the Chinese version is the governing version and shall prevail whenever there is a discrepancy between the two versions.